Shipping policy
Processing Time Orders are processed within 1–3 business days. Orders placed on weekends or public holidays will be processed the next business day.
Domestic Shipping (Australia) We ship Australia-wide. Estimated delivery times after dispatch:
- Standard shipping: 3–7 business days
- Express shipping: 1–3 business days
Shipping rates are calculated at checkout based on your location and order weight.
Free Shipping Free standard shipping is available on orders over [your threshold, e.g. $75 AUD].
Order Tracking Once your order has been dispatched, you will receive a confirmation email with tracking information.
Delays We are not responsible for delays caused by Australia Post or courier services, customs, or circumstances beyond our control.
Damaged or Lost Parcels If your order arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date so we can investigate and resolve the issue.
Contact Us For shipping enquiries, please reach out via our contact page.